{slider title="1. General"}

Baan Pordeedin guesthouse respects the right to privacy of every individual who visits our website. This privacy policy explains how we use any personal information we collect about you, and your rights to access and correct the personal information we hold about you.

{slider title="2. What personal information do we collect and how we will use it?"}

We may collect the following information about you:

  • Contact details;
  • Transaction information, including payment and reservation details;
  • Purchase history, activities on site (e.g. purchase of extras) and the date(s) of your stay;
  • Registration information, and room and other expressed preferences;
  • Customer communication preferences;
  • Customer feedback; and
  • Computer or device information (e.g. your IP address and operating system).

Where you book accommodation for other people, we may ask you to provide the above information about them (e.g. we will usually ask for the title, first name and surname of a person for each room that you book for identification purposes). You should only provide us with information about other people if you have their permission to do so.

We may use your information for the following purposes:

  • Administration and management of room and restaurant bookings and our hotels and restaurants;
  • Processing transactions;
  • Administration and management of our competitions, promotions and prize draws – you should check the applicable terms and conditions of the competition, promotion or prize draw for further information;
  • Sending you communications about our products and services that we think may be of interest to you. We may also send you service information communications (e.g. reservation confirmation). With your permission, we will keep you informed of news and offers;
  • Business, website and consumer analysis and reporting; and
  • Correspondence between us, including where you use our 'Contact us' form.

{slider title="3. Sharing your personal information with third parties"}

We will not disclose your personal information to any third party.

{slider title="4. Security"}

Baan Pordeedin guesthouse takes the security of any personal information we hold very seriously.

Where necessary, and in common with other websites and apps, we use SSL (Secure Sockets Layer) encryption to ensure that personal information provided to us is not visible to anybody else when in transit between your computer and our servers. You can tell when SSL is in use by the presence of a small "padlock" symbol in the status bar of your web browser.

In addition, our web servers are housed behind a secure firewall that prevents access to our databases by unauthorised users. All of our servers are housed in a secure environment with high levels of physical security.
However, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your data transmitted to our site: any transmission is at your risk. Once we have received your information, we will handle it in accordance with our usual practices.

Where you have chosen a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

{slider title="5. Direct marketing"}

We would like to keep you informed of Baan Pordeedin guesthouse news and offers by post, phone, email, text and other electronic means.

If you have agreed to receive such marketing communications you may opt out or change your marketing preferences at any time by contacting us. If you have registered with Baan Pordeedin guesthouse you can change your preferences in your profile section on this site - you will need to be logged in to do so.

{slider title="6. Access to and amending your personal information"}

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove personal information you think is inaccurate by contacting us. If you are registered with Baan Pordeedin guesthouse you can also update your contact details and other personal information in your profile section of this site.

You also have the right to request a copy of the personal information that we hold about you. To do so, please contact us. We may make a small charge for this service.

{slider title="7. Changes to our privacy policy"}

We keep our privacy policy under regular review and we will place any updates on our website news area.

{slider title="8. Contact us"}

If you require further information or have any questions regarding this Privacy Policy, then please email info@baanpordeedin.com, telephone us on 0066(0)52 027 787, or write to us at:

Baan Pordeedin guesthouse
199/1-3 Moo 21, Singhaclai Road, Rob Wieng, A. Mueang, Chiang Rai 57000 Thailand